FAQs
Most Asked Questions
What to know before you buy
Key answers from our product pages, labels, delivery policies and after-sales guidance, gathered for a smoother wellness shopping experience.
Product Guidance
How do I choose the right SINGCHOICE supplement?
Start with your wellness goal, such as healthy aging, gut balance, beauty, mobility, omega support, men's vitality or daily nutrition. Each product page highlights key ingredients and the routine it is designed for.
Can I take more than one supplement together?
Some routines may include more than one product, but it depends on your diet, health status and existing supplements. Avoid doubling similar ingredients and consult a healthcare professional if unsure.
Are SINGCHOICE supplements medicines?
No. SINGCHOICE products are wellness supplements and health food products for daily nutritional support. They are not intended to diagnose, treat, cure or prevent any disease.
Ingredients & Safety
Where can I check ingredients and allergen information?
Ingredient highlights are listed on each product page and label. Please check for marine collagen, fish oil, krill oil, shellfish calcium, milk-derived ingredients, soy, propolis, botanical extracts and capsule ingredients.
Can I use supplements while pregnant, nursing or taking medication?
Please consult a qualified healthcare professional before using any supplement if you are pregnant, nursing, taking medication, preparing for surgery or managing a medical condition.
How should I store my supplements?
Store products in a cool, dry place away from direct sunlight, heat and moisture. Keep bottles tightly closed and out of reach of children.
Orders & Shipping
Do you ship to Singapore, Hong Kong and Japan?
Available shipping destinations, delivery methods and rates are shown at checkout after you enter your address. International options may vary by product and destination.
How long does order processing take?
Orders are usually prepared within 1 to 2 business days after payment confirmation, excluding weekends, public holidays and peak campaign periods.
Will customs duties or import taxes apply?
For international orders, duties, taxes, import restrictions or clearance requirements may be set by the destination market and are the customer's responsibility unless stated otherwise at checkout.
Returns & Support
Can opened supplements be returned?
For hygiene and safety reasons, opened supplements usually cannot be returned unless the item is damaged, incorrect or affected by a verified quality issue. Keep your order number and photos for review.
Where can I buy SINGCHOICE offline in Singapore?
You can find SINGCHOICE through selected retail partners and brand locations in Singapore, including our Raffles City flagship store and selected pharmacy or wellness retail channels.
How do I contact SINGCHOICE?
Use the Contact page for product questions, order updates, collaboration enquiries or after-sales support. Please include your order number for online purchase questions.

