Refund policy

We want you to feel confident when shopping with SINGCHOICE. If you are not satisfied with your purchase, eligible items may be returned in accordance with the policy below.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.

To be eligible for a return, the item must:

• Be unused and unopened

• Be in the same condition as when you received it

• Have all original seals intact

• Be in its original packaging

• Include the receipt or other proof of purchase

How to Request a Return

To request a return, please contact us at:

Kevin@singchoice.sg

Please include your order number and the reason for your return.

All returns must be approved by SINGCHOICE before the item is sent back.

Items returned without prior approval may not be accepted.

Return Address

SINGCHOICE
2 Leng Kee Road, #05-09, Thye Hong Centre, Singapore 159086 

Damaged, Defective or Incorrect Items

Please inspect your order after receiving it.

If your item arrives damaged or defective, or if you receive an incorrect item, please contact us as soon as possible at Kevin@singchoice.sg.

Please provide your order number and, where applicable, photographs showing the issue so that we can review your request.

We will evaluate the issue and work with you to provide an appropriate resolution.

Non-Returnable Items

For hygiene, health, and safety reasons, we are unable to accept returns for:

• Opened health supplements

• Used health supplements

• Products with broken or removed safety seals

• Used personal care products

• Items that are not in their original condition or packaging

• Sale items

• Gift cards

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

If you would like a different product, the fastest option is to request a return for the original item.

Once your return has been approved, you may place a separate order for the replacement product.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank, credit card provider, or payment provider may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact:

Kevin@singchoice.sg

Please include your order number so that we can assist you as quickly as possible.