Terms of service

Last updated: August 12, 2026

Welcome to SINGCHOICE.

These Terms of Service (“Terms”) govern your access to and use of the SINGCHOICE website, online store, products and related services.

The terms “SINGCHOICE”, “we”, “us” and “our” refer to SINGCHOICE.

By accessing our website, creating an account, placing an order or otherwise using our services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy and Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our website, products or services for any unlawful, fraudulent or unauthorised purpose.

You must not use our website in a manner that violates any applicable law or regulation.

2. Product Information

SINGCHOICE offers health supplements, wellness products and related health food products.

We aim to present product descriptions, ingredients, quantities, packaging, images and other information as accurately as reasonably possible.

However, product packaging, colours, appearance or other details may occasionally differ slightly from images displayed on the website due to manufacturing updates, packaging revisions, screen settings or other reasonable variations.

3. Health and Wellness Information

Information provided on this website is intended for general informational and wellness purposes only.

SINGCHOICE products are not intended to diagnose, treat, cure or prevent any disease.

Information on this website is not intended to replace advice, diagnosis or treatment from a qualified healthcare professional.

Before using a health supplement, you should seek appropriate professional advice if you:

• Are pregnant or breastfeeding

• Are taking prescription or other medication

• Have allergies or known sensitivities

• Have an existing medical condition

• Are scheduled for surgery or medical treatment

• Have concerns about whether a product is suitable for you

Individual responses to supplements may vary.

4. Accuracy of Website Information

We make reasonable efforts to ensure that information displayed on our website is accurate and current.

However, information may occasionally contain:

• Typographical errors

• Pricing errors

• Inaccuracies

• Omissions

• Outdated information

We reserve the right to correct errors, update information or make changes to the website where reasonably necessary.

If an error materially affects an order that you have already placed, we will take reasonable steps to notify you and provide an appropriate resolution in accordance with applicable law.

5. Products and Availability

Products may be available exclusively online or in limited quantities.

Availability is subject to change without notice.

We may:

• Introduce new products

• Discontinue products

• Change packaging

• Update formulations where appropriate

• Limit quantities available for purchase

• Restrict sales where reasonably necessary

Nothing on the website guarantees that a particular product will remain available.

6. Prices

Prices are displayed in the currency shown on the website.

Prices may change from time to time.

The price applicable to your order will generally be the price presented to you at checkout when the order is submitted, subject to correction of genuine pricing or system errors where permitted by applicable law.

Shipping charges, taxes or other applicable fees will be displayed separately where relevant.

7. Orders

Submitting an order does not necessarily mean that the order has been accepted.

Orders are subject to:

• Product availability

• Successful payment

• Verification where necessary

• Applicable purchase limits

• These Terms

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• Suspected fraud or unauthorised transactions

• Payment failure

• Incorrect pricing caused by an obvious system or administrative error

• Stock unavailability

• Incorrect product information

• Suspected resale or misuse

• Violation of these Terms

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded in accordance with the original payment method and applicable law.

8. Payments

Payment must be successfully authorised before an order can be processed.

Payments may be processed through Shopify and approved third-party payment providers.

We do not directly store complete payment card information.

Your use of a third-party payment service may also be subject to that provider's terms and privacy policies.

9. Shipping and Delivery

Shipping availability, fees and delivery times may vary depending on destination, courier service and other circumstances.

For Singapore orders:

• Orders over SGD $100 qualify for free shipping

• Orders below SGD $100 are subject to a SGD $10 flat-rate shipping fee

Please refer to our Shipping Policy for complete shipping information.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

10. International Orders

Where international delivery is available, customers are responsible for confirming whether the products purchased may legally be imported into their destination country or region.

International orders may be subject to:

• Import duties

• Customs charges

• Taxes

• Clearance fees

• Documentation requirements

Unless otherwise stated at checkout, such charges are the responsibility of the customer.

11. Returns and Refunds

Eligible returns and refunds are handled according to our Refund Policy.

For hygiene, health and safety reasons, opened or used health supplements and products with broken safety seals generally cannot be returned unless otherwise required by applicable law.

Nothing in our Refund Policy or these Terms limits any consumer rights or remedies that cannot lawfully be excluded.

12. Promotions and Discount Codes

From time to time, SINGCHOICE may offer:

• Promotional prices

• Discount codes

• Bundle discounts

• Gifts with purchase

• Free shipping promotions

• Other special offers

Promotions may be subject to additional conditions, eligibility requirements, expiry dates or quantity restrictions.

Unless otherwise stated, promotional offers:

• Cannot be exchanged for cash

• May not be combined with other offers

• May be withdrawn or changed before an order is placed

• Are subject to availability

If specific promotional terms conflict with these general Terms, the specific promotional terms will apply to that promotion.

13. Customer Accounts

You may be able to create an account to manage orders or access certain features.

You are responsible for:

• Providing accurate information

• Maintaining the confidentiality of your account credentials

• Restricting unauthorised access to your account

Please contact us promptly if you believe your account has been accessed without authorisation.

14. Intellectual Property

Unless otherwise stated, content available on this website belongs to SINGCHOICE or is used with appropriate permission.

This may include:

• Brand names

• Logos

• Product names

• Product packaging

• Photographs

• Graphics

• Videos

• Text

• Website design

• Product descriptions

• Marketing materials

You may access and use the website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, republish, commercially exploit or otherwise use our content without prior written permission, except where permitted by applicable law.

15. Reviews, Comments and Feedback

If you submit reviews, comments, photographs, suggestions or other feedback to SINGCHOICE, you confirm that you have the right to provide that content.

You must not submit content that is:

• Unlawful

• Fraudulent

• Defamatory

• Abusive

• Threatening

• Misleading

• Infringing

• Malicious

• Harmful to others

We may moderate or remove content where reasonably necessary.

Where you voluntarily provide feedback or product reviews, you permit us to use that material for legitimate business and marketing purposes, subject to applicable law and our Privacy Policy.

16. Prohibited Uses

You must not use the website:

• For unlawful or fraudulent activity

• To infringe intellectual property rights

• To transmit malware or malicious code

• To interfere with website security or operation

• To attempt unauthorised access to systems or accounts

• To scrape, harvest or misuse personal information

• To impersonate another person

• To submit false or misleading information

• To conduct activity that materially interferes with other customers' use of the website

We may restrict access where we reasonably believe these Terms have been violated.

17. Third-Party Services

Our online store is powered by Shopify and may use third-party providers for services including:

• Payments

• Shipping

• Analytics

• Marketing

• Communications

• Customer support

• Website functionality

Third-party services may be governed by their own terms and privacy policies.

SINGCHOICE is not responsible for third-party services to the extent permitted by applicable law.

18. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement.

SINGCHOICE does not control and is not responsible for the content, availability, privacy practices or security of third-party websites.

You should review the applicable terms and privacy policies before using third-party services.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always operate without interruption

• The website will be completely error-free

• Every product will always be available

• Website information will never require correction or updating

Nothing in this section excludes warranties, guarantees or rights that cannot lawfully be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, SINGCHOICE will not be liable for indirect, incidental, special or consequential losses arising solely from your use of the website or services.

However, nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Nothing in these Terms excludes, restricts or modifies any statutory consumer right or remedy that cannot legally be excluded, restricted or modified.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably arising from your unlawful use of our website, your material breach of these Terms, or your infringement of another person's rights.

This provision does not apply to losses caused by SINGCHOICE where responsibility cannot lawfully be excluded or transferred.

22. Suspension or Termination

We may suspend or restrict access to the website or certain services where reasonably necessary for:

• Security

• Maintenance

• Fraud prevention

• Legal compliance

• Investigation of suspected misuse

• Material breach of these Terms

Termination or suspension does not affect rights or obligations that arose before termination.

23. Privacy

Our collection and handling of personal information is governed by our Privacy Policy:

https://singchoice.sg/policies/privacy-policy

24. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally permitted.

The remaining provisions will continue in effect.

25. Entire Agreement

These Terms, together with our applicable policies and any additional terms presented in connection with a particular service or promotion, constitute the agreement governing your use of the SINGCHOICE website and services.

26. Governing Law

These Terms are governed by the laws of Singapore, without limiting any mandatory consumer rights that may apply to you under the laws of your place of residence.

Any dispute will be handled in accordance with applicable law.

27. Changes to These Terms

We may update these Terms from time to time to reflect changes to our:

• Products

• Services

• Business practices

• Technology

• Legal or regulatory requirements

The latest version will be published on this page together with the updated revision date.

Changes will apply from the date the updated Terms are published, unless otherwise stated or required by law.

28. Contact Information

If you have questions about these Terms of Service, please contact:

SINGCHOICE
2 Leng Kee Road, #05-09, Thye Hong Centre, Singapore 159086 

Email: Kevin@singchoice.sg
Phone / WhatsApp: +65-9140-1802